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Here we go again: 3.9M customers personal info lost | kaos.theory: fractal blog

Here we go again: 3.9M customers personal info lost

Just saw this at Techdirt, and it looks like Shostack just posted a write up as well:

Citigroup division tells 3.9M customers personal info lost - Jun. 6, 2005:

Citigroup said Monday that personal information on 3.9 million consumer lending customers of its CitiFinancial subsidiary was lost by UPS while in transit to a credit bureau — the biggest breach of customer or employee data reported so far.

Citigroup, the nation’s biggest financial services company, said that UPS lost the tapes while shipping them to a credit bureau in Texas.

[...snip...]

“We deeply regret this incident, which occurred in spite of the enhanced security procedures we require of our couriers,” Kevin Kessinger, executive vice president of Citigroup (Research), said in a statement. “Beginning in July, this data will be sent electronically in encrypted form,” said Kessinger, who heads the company’s consumer finance business in North America.

In its letter, New York-based Citigroup told the people affected there was “little risk of your account being compromised because you have already received your loan.”

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